Bundaberg residents to help shape railway station upgrade (Ministerial statement)

10/05/2023


  • Community consultation opens this week for Bundaberg residents
  • Producing a feasibility study to determine scope of upgrades
  • Part of an ongoing investment to upgrade stations across Queensland

Queensland Rail is inviting locals to have their say on the proposed multi-million-dollar upgrade to Bundaberg railway station with community consultation starting this week.

Minister for Transport and Main Roads Mark Bailey said the community consultation sessions will be a great opportunity for locals and customers to offer their views on what they would like to see delivered as part of the proposed upgrade.

Bundaberg railway station is a key regional travel hub with around 68,000 customers moving through the station each year.

The Community consultation will mark the start of a $1 million feasibility study to be undertaken on the station this year.

The Bundaberg railway station design proposal includes options for a new station to be built or the current station precinct to be upgraded, featuring improved customer facilities, such as an airconditioned customer lounge with improved seating and toilet facilities.

Accessibility improvements will likely include the installation of tactile ground indicators, handrails where required, variable desk height at the luggage check in desks and new accessible toilets.

Upgrades to station car parking will also likely be delivered along with a drop-off zone that integrates with other public transport providers.

Customers will have a number of avenues to have their say, including an online survey, face-to-face-engagement at the station and in local retail outlets.

The community consultation will help inform the concept designs which will be provided to the community to view and provide further feedback on.

For more information, customers can visit the website HERE, call the project team on 1800 722 203 or email stationsupgrade@qr.com.au

Quotes attributable to the Member for Bundaberg Tom Smith:

“The project is considering several options for delivering an upgraded station precinct with a range of new customer facilities such as a customer lounge and additional shelters, as well as accessibility features like priority platform seating and customer information screens," he said.

“Upgrades to station car parking would also likely be delivered along with a drop-off zone that integrates with other public transport providers for improved connections to surrounding areas.

“I encourage everyone in the community to have their say on the station upgrades, especially those with a strong interest in the station's rich heritage. 

"Future proposals will include much needed accessibility improvements and key upgrades to improve the customer experience."

Quotes attributable to the Minister for Transport and Main Roads, Mark Bailey:

“Bundaberg railway station is a key regional travel hub with around 68,000 customers moving through the station each year," Mr Bailey said.

“Community consultation will mark the start of a feasibility study to be undertaken on the station this year. 

“The project is part of an ongoing investment to upgrade priority stations across the regional network including Maryborough West and Rockhampton as well as feasibility studies at Townsville and Cairns."

Quotes attributable to Queensland Rail Acting Head of Regional Scott Cornish:

“Customers can complete a short survey on Queensland Rail's website from 5am Monday 8 May to 11pm Sunday 21 May or at the station where they can scan a QR code to provide feedback," he said.

“Customers are also invited to attend a face-to-face engagement session to meet the Queensland Rail Travel team, learn more about the project and provide feedback in person. 

“Engagement sessions at the station will be held from 4:45am to 6am and 9am to 11am on Thursday, 11 May, Friday, 12 May, Tuesday, 16 May and Thursday 18 May. Additionally, the team will also be at Hinkler Central (near the food court) on Saturday 13 May between 10am and 1pm. 

“Once the initial consultation has closed, the project team will focus on delivering concept designs for the community to view and provide further feedback on."

ENDS

Media contact: Lesley Major – 0419 288 284

Background

  • The Bundaberg railway station design proposal includes options for a new station to be built or the current station precinct to be upgraded, featuring improved customer facilities, such as an airconditioned customer lounge with improved seating and toilet facilities. 
  • Other proposed upgrades include refreshed platform seating, enhanced signage, service information screens, public announcement systems and new emergency help system, significantly improving the customer experience.
  • Accessibility improvements will likely include the installation of tactile ground indicators, handrails where required, variable desk height at the luggage check in desks and new accessible toilets. 
  • ​Upgrades to station car parking will also likely be delivered along with a drop-off zone that integrates with other public transport providers. ​




For further details contact Queensland Rail Corporate Affairs on:

Phone: 07 3072 2180
Email: media@qr.com.au